Shipping policy
SHIPPING POLICY
Last updated: August 16, 2026
This Shipping Policy applies to orders placed through veusee.com.
Order Processing Time
Orders generally require 7–15 business days to be processed, prepared and dispatched.
Business days exclude Saturdays, Sundays and applicable public holidays. Processing time begins after the order and payment have been successfully received.
Processing time is separate from carrier transit time.
Additional processing time may occasionally be required because of:
- Public holidays or promotional periods;
- High order volume;
- Inventory verification;
- Payment or address verification;
- Product availability;
- Circumstances outside our reasonable control.
If we become aware of a material fulfillment delay, we will make reasonable efforts to contact you using the information provided with the order.
Transit and Delivery Time
Carrier transit time begins after an order has been dispatched.
Actual transit and delivery times depend on the destination, selected shipping method, carrier operations, customs processing, weather, public holidays and other circumstances outside our reasonable control.
Any delivery date or transit time shown at checkout, in an order confirmation or in tracking information is an estimate unless expressly identified as guaranteed.
Actual delivery times may vary. Customers should consider both the 7–15-business-day processing period and any estimated carrier transit time displayed for their destination before placing an order.
Shipping Destinations and Charges
Available shipping destinations, shipping methods and applicable charges are displayed at checkout.
We do not guarantee that delivery is available to every country, region or postal address.
Order Tracking
When tracking is available, tracking information will be sent to the email address provided with the order after dispatch.
Tracking information may require several business days to update after the carrier receives the shipment.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
If you notice an error, contact us immediately at irisnethespinosa72@gmail.com. We cannot guarantee that an address can be changed after processing or fulfillment has begun.
Additional shipping costs resulting from an incorrect or incomplete customer-provided address may be the customer’s responsibility where permitted by law.
Customs, Duties and Import Taxes
International orders may be subject to import duties, taxes, customs charges or brokerage fees imposed by the destination country.
Unless checkout expressly states that these charges are included, they are the responsibility of the recipient. Customs procedures may also cause delivery delays.
Delayed Shipments
Carrier delays may occasionally occur. A delay or temporary lack of tracking updates does not necessarily mean that the package has been lost.
If tracking has not updated for an extended period or the estimated delivery period has passed, contact us with your order number so we can review the shipment.
Lost or Damaged Shipments
If tracking shows that a package was delivered but you cannot locate it, please check the delivery location, household members, neighbors where appropriate and the carrier’s delivery information.
If you believe a package has been lost or damaged in transit, contact us at irisnethespinosa72@gmail.com with your order number and relevant supporting information.
We will review the matter with the carrier and provide an appropriate solution where required by our policies or applicable law.
Split Shipments
Products in the same order may be shipped separately because of product availability or fulfillment arrangements.
If an order is split, you may receive multiple packages and tracking numbers at different times. You will not be charged additional shipping fees solely because we divide an order into multiple shipments unless disclosed before purchase.
Contact Information
Trade name: Veusee
Legal operator: Summit Trade Group LLC
Website: https://veusee.com
Email: irisnethespinosa72@gmail.com
Phone: +1 253-422-8573
Business address: 324 E 4th St, Leadville, CO 80461, United States
Trade number: 42-1863344
The business address listed above is not an authorized return address. To request a return, contact us by email and wait for written approval and return instructions.